Information We Collect
Somani Paper House collects limited personal and business information required to fulfil wholesale orders, offer customer service, and provide relevant updates.
- Contact details such as name, designation, phone number, and email.
- Business information including company name, GSTIN, billing/shipping addresses, and payment preferences.
- Communication records from email, WhatsApp, telephone, or in-person meetings.
- Website usage analytics gathered through aggregated, non-identifiable cookies.
How We Use Your Information
- Responding to enquiries and providing quotations tailored to your procurement goals.
- Processing orders, deliveries, invoicing, and post-delivery support.
- Sending operational updates, product advisories, and marketing messages when you opt in.
- Improving our service delivery through data-driven planning and quality assurance.
Data Security
Somani Paper House stores digital records on encrypted systems with access restricted to authorised team members. On-premise documents are kept in locked facilities with CCTV surveillance. We review our controls periodically to align with industry best practices.
Data Retention
We retain customer records for as long as required to meet contractual obligations, legal requirements, and legitimate business interests. When information is no longer needed it is securely deleted or anonymised.
Your Rights
You may request to review, update, or delete your personal data at any time. Somani responds to such requests within 10 business days unless legal obligations require extended timelines. Opt-out preferences for marketing messages are honoured immediately.
Third-Party Services
Somani Paper House may rely on trusted logistics, payment, and communication partners to deliver our services. These partners are bound by confidentiality obligations and receive only the information necessary to perform their role.
International Transfers
We operate primarily within India. Should data need to move across borders—for example when using secure cloud platforms—we ensure appropriate safeguards are in place.
Policy Updates
This privacy policy may be revised periodically to reflect regulatory changes or improvements to our processes. The latest version is always available on somanipaperhouse.shop.
Contacting Us
For privacy-related queries or to exercise your data rights, email contact@somanipaperhouse.shop or call +91 7297005421. Our privacy officer will acknowledge your request promptly.